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You can access your ISN from your Android from anywhere by traveling to the special Android URL for your ISN. First, open your Android and click on your Browser, then navigate to the following site: http://inspectionsupport.net/[your_company_key_here]/m After it loads, follow this link to add the App to your homescreen: Add link to the ISN Mobile …

This article will walk you through how you can prevent access to reports. Start by going to Office Settings in the Administration menu. Next, Under Interacting with my clients and Agents, click Report Delivery Options. Here is where you select the options that will force inspections to be paid and signed for before being viewed. …

To change a user’s calendar color in the Inspection Support Network (ISN) you need to edit the user’s information.

This article will guide you through the process of “zipping” files. For all Windows users First, open up your browser and google “PeaZip”, click the first result. Click the PeaZip button, most systems use 32bit on the left, if your system uses 64bit, choose the button on the right. You will be redirected to the …

This article will guide you through the process of “zipping” files. For all Windows users To Zip files and send them away. Browse to the file(s) you need to zip and select them, right click anywhere over the selected files and go to Send To, then Compressed (Zipped) Folder. A popup will appear with a …

This article will walk you through how the Mileage Estimator works and what the little diagrams represent. First, go to the Mileage Estimator by simply logging into ISN, go to Tools, My mileage Estimates, then choose what month and year you are looking for. The best way to understand the Mileage Estimator is to think …

The following article will walk you through how to delete an uploaded report file from an inspection. First, login to your ISN and click Inspections, View Inspections Next, find the inspection which has the report that is to be deleted. Click Information. Scroll to the bottom of the page, where the row titled “Inspection Reports” …

The goal of the ISN email event system is to provide an incredibly intelligent way of sending emails to your customers in a predictable and consistent fashion. What the email event system does is provide your company a way to “set it and forget it!” When we originally designed the email event system we created …